Terms of Use
Last updated: October 7, 2025
Welcome to HealthBlocks Inc.!
These Terms of Use (“Terms”) govern your access to and use of our Company website, products, and related websites (collectively, the “Services”).
By creating an account, signing in, or using any part of our Services, you agree to comply with and be bound by these Terms.
If you do not agree, please stop using our website and Services immediately.
1. Acceptance of Terms
By accessing or using our Services, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.
If you are using the Services on behalf of a clinic, hospital, or organization, you represent that you have authority to bind that entity to these Terms.
2. Description of Services
HealthBlocks Inc. provides a cloud-based Clinic Management and Electronic Medical Records (EMR) platform that enables healthcare professionals and organizations to manage clinical, administrative, and billing processes, including patient scheduling, records management, and reporting.
We may enhance, update, or modify our Services from time to time. New features, security improvements, or updates are covered by these Terms unless stated otherwise.
3. Account Registration and Security
To use certain features, you must register for an account. You agree to:
Provide accurate and complete information during registration
Maintain the confidentiality of your account credentials
Be responsible for all activities under your account
Please notify us immediately if you suspect any unauthorized use.
We are not liable for any losses resulting from your failure to secure your login credentials.
4. User Responsibility for Patient or Third-Party Information
Because our platform handles sensitive personal and medical information, you acknowledge and agree that:
You are solely responsible for ensuring that any patient or third-party data you enter or upload complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable privacy regulations.
You must obtain the necessary consent from patients or third parties before collecting, processing, or sharing their information through the platform.
HealthBlocks Inc. acts only as a data processor of information you input and relies on you, as the data controller, to ensure that such processing is lawful and authorized.
You agree to indemnify and hold HealthBlocks Inc. harmless from any claim, damage, or liability resulting from your failure to obtain the required consents or comply with data privacy obligations.
5. Professional Use and User Qualifications
Our Services are designed for use by licensed healthcare professionals and authorized personnel.
You acknowledge and agree that:
Some features or modules may require professional credentials, licenses, or certifications to use lawfully.
You and your organization are solely responsible for ensuring that all your users have the appropriate professional qualifications, licenses, and training required to use the Services.
HealthBlocks Inc. is not liable for any consequence resulting from the use of the Services by unqualified individuals.
You also agree to ensure that your staff and authorized users are properly trained in the compliant and secure use of the platform.
6. Acceptable Use
You agree not to:
Use the Services for any unlawful, fraudulent, or harmful activity
Attempt to gain unauthorized access to any system, data, or account
Upload, transmit, or store malicious software, viruses, or harmful code
Alter, modify, interfere with, or reverse-engineer any part of the platform or website without explicit written consent
Copy, reuse, or distribute content, code, or system design without explicit written consent from HealthBlocks Inc.
Represent yourself or your organization as affiliated with or endorsed by HealthBlocks Inc. without written authorization
Publish, disclose, or share any findings from penetration tests, vulnerability scans, or security assessments of our systems without explicit written consent
Engage in any action that could disrupt or damage the integrity, security, or performance of our Services
If you discover any error, vulnerability, or security concern, you must report it directly to us first through our official contact channels.
You agree not to exploit, misuse, or publicly disclose any issue before HealthBlocks Inc. has verified and addressed it.
Violation of these Terms may result in suspension or termination of your account and possible legal action.
7. Responsible Disclosure
We value the security and privacy of our users and their patients.
If you believe you have found a security vulnerability, system misconfiguration, or privacy-related concern, please notify us responsibly by emailing security@healthblocks.ph (or your official contact email).
We request that you:
Avoid publicly disclosing the issue until we have resolved it;
Refrain from accessing, altering, or deleting data that is not your own; and
Provide sufficient details to help us reproduce and verify the concern.
We will review all legitimate reports in good faith and appreciate your cooperation in helping us maintain a secure platform.
8. Use of Marketing and Tracking Tools
Our website and platform may use cookies, analytics services, and tracking technologies (such as pixels or tags) from third parties, including Google, Meta/Facebook, and TikTok, to help us:
Analyze website and platform usage
Improve user experience and system performance
Conduct marketing and advertising activities
Deliver relevant offers and updates
We may share limited, non-identifiable information with third-party marketing partners and agencies that work with our company.
For more information, see our Privacy Policy.
You can manage or disable cookies through your browser settings, but some features may not function properly without them.
9. Intellectual Property and Ownership
All rights, title, and interest in and to the website, platform, software, documentation, content, and design—including all intellectual property rights—belong exclusively to HealthBlocks Inc. and are protected under applicable laws.
You may not:
Copy, reproduce, or distribute any part of the Services or materials without written consent
Modify, adapt, or create derivative works based on our products or website
Use our company name, logo, or brand assets without explicit authorization
Represent yourself or your organization as affiliated with or endorsed by HealthBlocks Inc. without written consent
Publish or disclose any testing, performance, or security results without explicit written approval
Any unauthorized use is strictly prohibited and may lead to legal action under applicable laws.
10. Payment and Subscriptions
Certain features or modules of the platform may require payment or subscription.
Subscription fees and terms will be disclosed before payment.
Payments are non-refundable unless otherwise required by law.
We may modify pricing or terms with prior notice.
Failure to pay may result in temporary suspension or termination of access.
11. Privacy and Data Protection
Your use of the platform is also governed by our Privacy Policy.
By using our Services, you consent to the collection, use, and processing of your data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
We are committed to implementing appropriate security measures to protect personal and sensitive medical data in our custody.
12. Third-Party Links and Integrations
Our platform may integrate with or link to third-party tools such as laboratory systems, payment gateways, or social media platforms (e.g., Google, Meta, TikTok).
We do not control or endorse these third-party services and are not responsible for their content or privacy practices.
Your use of such services is governed by their respective terms and policies.
13. Service Availability and Updates
We aim to maintain continuous, secure, and reliable service. However:
We may temporarily suspend access for maintenance or upgrades;
We do not guarantee uninterrupted service; and
We are not liable for downtime, data loss, or service interruptions beyond our reasonable control.
We may introduce new features or modify existing ones without prior notice.
14. Limitation of Liability
To the fullest extent permitted by law, HealthBlocks Inc. shall not be liable for:
Any indirect, incidental, or consequential damages
Any loss of data, profits, or revenue
Any issue arising from your use or inability to use the Services
Our total liability for any claim shall not exceed the total amount you paid for the Services within the six (6) months prior to the event giving rise to the claim.
15. Termination
We may suspend or terminate your account or access to our Services if you violate these Terms, misuse the platform, or engage in activities that harm other users or our systems.
Sections relating to privacy, liability, intellectual property, and governing law will survive termination.
16. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
Any dispute, claim, or proceeding arising out of or related to these Terms shall be filed exclusively in the proper courts of Quezon City, Philippines, and you consent to the jurisdiction of such courts.
17. Changes to These Terms
We may update these Terms periodically to reflect changes in our business, Services, or legal requirements.
The latest version will always be available on this page.
Continued use of the Services after such updates constitutes acceptance of the revised Terms.
18. Contact Us
If you have questions, feedback, or wish to report a security issue, please contact us at:
HealthBlocks Inc.
12th Floor, Corporate 145, Mo. Ignacia Ave., Diliman, Quezon City, Philippines, 1103
Email: privacy@healthblocks.ph